Frequently asked questions
What is The Hack?
A wellness community. Its members share the hacks that work for them, try them together in challenges and help shape the products we launch.
What is a hack?
A small, concrete change in your everyday life, told in three parts: what you used to do, what you do now and the result.
How do I join?
Download The Hack app, create your community profile and accept the community guidelines. You must be 18 or older.
What is a challenge?
A hack other members can follow. You join whenever you like, check in every day and finish it alongside others.
Are hacks medical advice?
No. They're personal experiences with habits. If you have a health condition, talk to a professional before changing your routine.
Where do products come from?
From what the community shares and tests. Members can also try and give feedback on what we're developing.
Can I back a project with money today?
No. We're preparing a collaborative financing model and will only open it once we have the required authorization. Until then, we don't accept money for projects.
Collaborative financing at The Hack will be subject to authorization by Colombia's Superintendencia Financiera. Today we don't accept contributions, pre-payments or money of any kind for projects.
Where can I buy the products?
In The Hack app.
How do I contact you?
Write to info@usethehack.com. For your account or orders, visit the support page.